新宝2

Performance Pledge

Dear customer:

  Thank you for choosing the product made by Liaoning Haihua Technology Co.,Ltd.., the quality policy we hold is "advanced technology and quality is what we are trying to achieve forever, customer’s satisfaction is what we are doing for and excellent service is our best commitment." Brand and service is sold while we are selling our products, we will always try our best to provide our customers with value-added service and think on user’s position, and we can make regular queries to our customers to listen to their opinions for improving our service quality at any time.

  We make following solemn promises for providing better service to our customer and establishing our brand image:

  Quality policy

    Creating outstanding professional team; making appropriate product; building up a famous brand in China.

  Quality objectives

    Maintain and continuously improve the quality management system in accordance with national standards;

  All year’s test passing rate is 98%, increase 0.5% or more each year for three continuous years;

  All year’s qualification rate in factory is 100%;

    Customer satisfaction rate is ? 95%, increase 0.5% or more each year for three continuous years;

  Quality commitment

    The enterprise is responsible for 100% of its product and the service we provided is 100% satisfying;

  Training

    We will provide training before, during and after using. We can provide detailed and systematic training on our product to relevant manager and operator during operation. Professional technical engineer will be dispatched to offer after-sale service to achieve high-efficient operation of the equipment and teach relevant operators.

  After-sale technical service query

    We provide our customer with 3 technical service hotlines: 0412-3545923, 3545926 and 3545941; relevant record is made and technician can provide remote inspection and diagnosis to lubrication failure.

  Tracing service time: lifetime

    Service arrival time: domestic: technician is arrived within 24 hours; in other regions: technician is sent within 24 hours;

    Technician will be dispatched regularly or non-regularly for trouble-shooting or failure prevention.

  In one word, Haihua is advanced in material selection, mix design and production in China. Qualification rate in factory is 100%. We make sincere commitment to our customer: we will never allow any unqualified product.

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